Your privacy is a genuine priority for us. This Privacy Policy explains exactly what personal data Win788 collects, why we collect it, how we use and protect it, and what rights you have over your own information.
Last Updated: January 2026All personal data collected by Win788 is stored using industry-standard encryption and access controls. We apply strict internal data governance policies to prevent unauthorised access, loss or disclosure.
You have the right to access, correct, restrict, and in certain circumstances delete the personal data we hold about you. Our support team can facilitate these requests promptly.
Win788 does not sell, rent, or trade your personal data to third-party marketers. Data is shared only where strictly necessary for service delivery or where required by applicable law.
We use cookies and similar tracking technologies to improve Platform performance and personalise your experience. You can manage cookie preferences through your browser settings at any time.
Identity verification data collected during KYC is handled in strict accordance with our data retention schedule and applicable anti-money-laundering obligations. We retain only what is legally required.
You can opt out of marketing communications at any time by updating your account preferences or contacting our support team. Opting out does not affect transactional or account-related messages.
This Privacy Policy ("Policy") describes how Win788 ("we", "us", "our") collects, uses, stores, shares and protects personal information about individuals ("you", "your", "User") who access or use the Win788 online gaming platform, website and associated services available at win788.cam (collectively, the "Platform").
Win788 is an English-language online gaming information and entertainment platform serving users in Pakistan and other permitted jurisdictions. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.
By registering an Account, accessing the Platform, or otherwise interacting with our Services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference.
For the purposes of this Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, contact details, financial information, device identifiers, and behavioural data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, alteration, transmission, or deletion. |
| "Controller" | Win788, which determines the purposes and means of processing your Personal Data. |
| "Processor" | A third party that processes Personal Data on behalf of Win788 under contract and subject to Win788's instructions. |
| "KYC" | Know Your Customer — the identity and document verification process required by applicable compliance obligations. |
| "Cookies" | Small text files placed on your device by the Platform to store preferences, session information, and analytics data. |
| "Account" | The registered user profile created on the Platform that enables access to gaming, betting, and financial features. |
| "Services" | All gaming, betting, information, promotional, and support services offered through the Platform. |
Win788 collects several categories of personal data depending on how you interact with the Platform. The categories are detailed below:
When you create an Account, we collect your full legal name, date of birth, residential address, email address, phone number, and a chosen username and password. This information is necessary to establish and maintain your Account and to verify your identity.
To comply with applicable anti-money-laundering and identity verification requirements, we collect copies of government-issued identity documents such as your CNIC (Computerised National Identity Card) or passport, and proof of address documentation. This data is handled with the highest level of care and retained only for the period required by applicable law.
We collect records of deposits, withdrawals, wagers, winnings, and losses associated with your Account. Where you use familiar local payment channels, we record transaction identifiers and amounts in PKR. We do not store complete payment card numbers; card data is handled by certified payment processors.
We collect data about your gaming activity on the Platform, including the games and markets you access, bet amounts, session durations, and outcomes. This data is used for account management, responsible gambling monitoring, fraud prevention, and service improvement purposes.
We automatically collect technical information about the device and connection you use to access the Platform, including IP address, browser type and version, operating system, device identifiers, referring URLs, and time-zone settings.
When you contact our support team — whether via email, live chat, or any other channel — we retain records of those communications, including your name, contact details, and the content of your correspondence, in order to manage your enquiry and maintain service quality records.
We record your marketing and communication preferences, including whether you have opted in to or out of promotional email, SMS, or push notification communications.
Win788 collects personal data through the following means:
Win788 processes your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your Account; processing logins and authentication; managing Account settings and preferences. |
| Service Delivery | Processing bets and wagers, settling outcomes, crediting winnings, processing deposits and withdrawals, and providing access to gaming content. |
| Identity Verification | Performing KYC checks to verify your identity and age, and to satisfy anti-money-laundering and compliance obligations. |
| Responsible Gambling | Monitoring gaming behaviour to identify potential problem gambling indicators; administering deposit limits, loss limits, cooling-off periods and self-exclusion requests. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent transactions, bonus abuse, collusion, money laundering, and other prohibited activities. |
| Customer Support | Managing and resolving your support enquiries, complaints, and formal disputes. |
| Marketing | Sending promotional offers, bonuses, and platform updates where you have provided consent or where we have a legitimate interest to do so. |
| Analytics & Improvement | Analysing Platform usage patterns to improve the user experience, optimise content, and develop new features. |
| Legal Compliance | Meeting our obligations under applicable law, responding to lawful requests from authorities, and maintaining records as required by our licensing framework. |
Win788 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Win788 does not sell, rent, or trade your personal data to third-party marketers. We share your data only in the following limited circumstances:
We engage third-party service providers — including payment processors, KYC verification agencies, cloud hosting providers, analytics platforms, and customer support tools — who process data on our behalf under contract. These processors are bound by strict confidentiality and data protection obligations and are not permitted to use your data for their own purposes.
We may disclose your personal data where required to do so by applicable law, court order, or regulatory authority. This includes disclosures to financial intelligence units or law enforcement agencies in connection with anti-money-laundering investigations.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of Win788's assets, your personal data may be transferred to the acquiring entity. We will provide reasonable notice of any such transfer and the privacy protections that apply.
We may share your data with third parties in any other circumstances where you have provided explicit, informed consent for such sharing.
Win788 uses cookies and similar technologies to operate and improve the Platform. The types of cookies we use are described below:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function. These cookies enable core features such as secure login sessions, Account authentication, and navigation. They cannot be disabled. |
| Performance & Analytics | Collect anonymised data on how Users interact with the Platform — pages visited, time spent, and error occurrences — to help us improve performance and usability. |
| Functional | Remember your preferences such as language settings, display options, and responsible gambling tool configurations to provide a more personalised experience. |
| Marketing & Targeting | Used, with your consent, to deliver relevant promotional content. These cookies track your interaction with marketing materials and help us measure campaign effectiveness. |
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect Platform functionality. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Win788 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
Subject to applicable law and any overriding legal obligations that require us to retain or process your data, you have the following rights in relation to your personal data held by Win788:
You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you without undue delay.
In certain circumstances, you have the right to request that we delete your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right does not override our legal obligations to retain data for compliance purposes.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being resolved.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on our legitimate interests, including profiling for marketing purposes. You may opt out of marketing communications at any time via your Account settings.
Where processing is based solely on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.
Win788 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
While we apply rigorous security standards, no data transmission over the internet or electronic storage method can be guaranteed as completely secure. You are responsible for maintaining the security of your Account credentials and for notifying us immediately if you suspect any unauthorised access to your Account.
Win788 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18, or under the higher minimum age required by the operator's applicable license jurisdiction. Age verification is an integral part of our KYC process.
If we discover or have reasonable grounds to believe that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account. Any wagers or bonuses associated with an underage Account will be voided and funds will be handled in accordance with our legal obligations.
Win788 operates internationally and may transfer your personal data to countries outside your jurisdiction of residence, including countries where data protection laws may differ from those in Pakistan. Such transfers occur when we engage service providers or processors located in other jurisdictions, including cloud infrastructure providers and KYC verification platforms.
Where personal data is transferred internationally, Win788 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with this Policy. These safeguards may include standard contractual clauses, binding corporate rules, or reliance on adequacy decisions by relevant data protection authorities.
By using the Platform, you consent to the transfer of your personal data to jurisdictions outside Pakistan where such transfers are necessary for the delivery of our Services.
Win788 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or business operations. Where amendments are material — meaning they substantially affect how we collect, use, or share your personal data — we will endeavour to provide reasonable advance notice through a Platform notification, an email to your registered address, or an update to the "Last Updated" date at the top of this page.
Your continued use of the Platform following the publication of any amendment constitutes your acknowledgment and acceptance of the revised Policy. We recommend that you review this page periodically to stay informed of our current privacy practices. Win788 accepts no liability for losses arising from your failure to review an updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Win788 handles your personal data, please contact us using the details below. Our team is available to assist users from across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, and aims to respond to all data-related enquiries within 30 days.
[email protected]
(Plain text only — this address is not a clickable link. Please copy it manually into your email client.)
win788.cam
Win788 aims to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 days. Complex requests — including formal erasure requests requiring legal review — may take longer, and you will be informed of any extension within the initial 30-day window.
If anything in this Privacy Policy is unclear, our FAQ page covers common questions in plain English. You can also visit our homepage for a full overview of Win788, or review our Responsible Gambling page to learn about the tools available to help you stay in control.
18+ only. Local laws may restrict gambling. Being of legal age does not automatically make gambling lawful in Pakistan. Play responsibly.